VoxAudio Privacy Policy

This policy describes personal-data processing under the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

1. Controller

The VoxAudio operator controls the service data. The full legal identity and postal address must be published before commercial activity as required by law.

Privacy contact: y.korch@ahh-tradehouse.com.

2. Data processed

Account, purchase, subscription, payment-status, security, device/browser, cookie, listening and support data may be processed. VoxAudio does not store full payment-card numbers.

3. Purposes and legal bases

Processing supports contract performance, access, payments, security, support, legal obligations and legal claims. Where GDPR applies, legal bases may include contract, legal obligation, legitimate interests and consent.

4. Recipients and transfers

Necessary data may be shared with hosting/infrastructure, payment and email providers, advisers and authorities where legally required. Infrastructure may use servers in Switzerland and Germany. Required safeguards are used for transfers to countries without adequate protection.

5. Retention

Data are retained only as long as necessary for the relevant purpose, contract, security and mandatory legal retention periods, then deleted or anonymised unless further retention is legally required.

6. Rights

Depending on applicable law, users may request access, correction, deletion, restriction, objection and portability and may withdraw consent for future processing. Complaints may be made to the Swiss FDPIC or the competent EU/EEA authority.

7. Contact

Email: y.korch@ahh-tradehouse.com

Website: https://voxaudio.ch

Phone: +41764676039